usermanual

Business user manual

Gib. Shopping is here with a new theme and it would be really exciting to learn about its functions for the Admin and the Seller.

This guide will help you to understand the new theme and its functionalities, and get you selling on our platform in no time.

To start adding products to the store, the seller which is yourself needs to register/log in.

 

There are certain steps that the seller needs to follow :

  1. Sign up/Login to the Seller Account.

  2. If the Seller has signup then wait for account approval from the Gib.shopping team.

  3. Once approved, the seller can start uploading the products.

  4. Products also need to be approved by the Gib.shopping team

  5. Once approved, the products will be available on our platform.

  6. The seller needs to add the payment details to which he wish to receive the order payments.

  7. The seller can contact the Admin in case of an issue.

 

Please follow our step-by-step video tutorial or follow the pages instructions below:

Seller dashboard

This is the view of the seller dashboard once the seller has successfully logged in.

The seller can have an idea of the products, orders, commission (admin share in the order), etc by just looking at the dashboard.

Configuration

The Seller can manage the invoice and all the other configuration (if enabled from the admin).

Here is the screenshot of the invoice configuration that will be sent from the seller to the customer.

This way seller can manage the invoice.

Products

Under this menu- products >> product listing, all the product-related information will be there and the product can be edited, viewed and deleted from here :

Further, from the “bulk edit” option in the above screenshot, the seller can bulk edit the products and can add the products via CSV file to the app

This is the “add product” form :

This way you can add the product.

In case you have selected “digital product” to be added then the form will differ as you have to upload the file and also specify the number of allowed downloads and the expiry days (if any)

This way a new product is added.

We have another menu here: Products > Smart Collections: A list of all the automated/smart collections made on our end.

Orders

A seller can view and can manage all the order from the “orders” menu under order listing :

The order listing page will list all the orders placed for the seller and the seller can fulfill the order by viewing the order from the order view page.

Moreover, from the order view, the seller can enter the tracking number for the order and can also print the invoice for that particular order.

Under the order menu, the sub-menu “payment received”, this section shows the payment due and the total payment received by the seller.

Orders > Payment Received: A list of all the payments received by the seller with payment status:

Orders > Commission Listing: A list of all the admin commissions on his orders:

Profile

Sellers can manage their accounts from the “my account” submenu under the Profile menu. With my account page, the seller profile page pic, banner image, and all the personal information can be managed :

Under the “Payment Details” sub-menu, a seller can add the details of the payment mode by which he wishes to receive his earning from the store owner:

The feedback sub-menu will show all the feedback received by the seller from the customer from the seller profile page.

Support

Moreover, if you have any questions/issues, please send us an email at admin@gib.shopping.

Remember to check out our step-by-step video tutorial explaining all you need to know to get your products on our platform in no time.

Already running an online store?  Better still, contact our technical department ASAP and we will link & sync your current store (products, inventory, orders, prices) with our platform.