General Legal Notice

Privacy Policy

The website located under the domain its Apps or any of its subsidiary sites (herein the “Site”) is operated by (“we,” “our,” or “us”), a  business company. We provide business management services for certain hotels and resorts in Mexico that are owned and operated by third party hotel owners and hotel asset managers (“”). Gib.shoppings, our and their affiliates, and our and their third party service providers and suppliers are referred to herein as “Affiliated Parties.” By using our Site, you consent to the collection, use, and disclosure of information in accordance with the terms of this Privacy Policy. We therefore suggest that you review this Privacy Policy carefully and the Children’s Online Privacy Policy.


Type of Information We Collect

We collect information about visitors to our Site in order to provide an experience that is responsive to our visitors´ needs. We may collect Personally Identifiable Information (PII) from you in connection with: (i) fulfilling reservation or information requests, (ii) purchasing products, and/or (iii) responding to communications from us (e.g., surveys, promotional offers, or reservation confirmations). We collect such information only with your knowledge. The types of PII that we collect may include your name, home, work and e-mail addresses, telephone and fax numbers, credit card information, date of birth, gender, and lifestyle information (i.e., room preferences, leisure activities, names and ages of children) and other information necessary to fulfill special requests (e.g., health conditions that require special room accommodations).

We may also collect non-personally identifiable information about you (i.e., IP addresses, domains, browser type and version, and operating system) and aggregated data relative to your use of the Site and responses to promotional offers and surveys.

Collection of Information

We collect information via our Site that you voluntarily provide to us, for example, by completing online forms or e-mailing us. You will always be given the choice not to submit your PII or to decide what communications you want to receive from us. In addition, we use various web tools such as cookies, web beacons, and other technology that are sent to and stored on your hard drive. This will automatically collect and log web usage data from you when you visit our Site. Information, including your IP address, referring website, pages viewed, and length of visit, informs us about how you use and navigate our Site, and helps us monitor, customize, and enhance your experience on the Site. Such Site usage information is not PII, unless it is associated with other information by which you can be personally identified.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you have received a cookie, giving you the opportunity to decide whether to accept it. You have the option to reject our cookies and still use our Site, but you may not be able to access or use some of the features we offer on our Site.

Use and Disclosure of Information

We are fully committed to providing you with information about the collection and use of PII furnished by, or collected from, visitors while using our Site, products, and services. It is our practice not to ask you for PII unless we need it or intend to use it. Some of the primary purposes for collecting your PII are as follows:

  • Providing services such as processing a transaction (e.g., making a reservation, fulfilling a request for information, or completing a product order);
  • Marketing and communications with you in relation to the products and services offered by us,, and our and their strategic marketing partners and other trusted third parties;
  • Providing contests and special offers to you for your voluntarily participation; and
  • Performing market research via surveys to better serve your needs, improving the effectiveness of our Website, your hotel experience, our various types of communications, advertising campaigns, and/or promotional activities.

In the course of processing your information and providing services to you, we may share information that you provide to us, including your PII, with Affiliated Parties for the purposes outlined within this Privacy Policy. However, as a general practice, we do not sell, rent, or provide your PII to unaffiliated third parties. Unless specifically noted herein, situations in which we may disclose your information to unaffiliated third parties shall be limited to:

  • When we have received your consent to do so;
  • In situations where sharing or disclosing your information is required in order to offer or provide you products or services you desire (e.g., a vacation package);
  • When companies or services providers that perform business activities on behalf of us require such information (e.g., credit card processing, customer support services, market research administration or database management services) and such companies or service providers may have independent rights to your PII if you disclosure your PII to them on a website governed by their privacy policy;
  • In case of emergency (i.e., to safeguard the life, health, or property of an individual).

In addition to the circumstances described above, we may disclose information: (i) if required to comply with law or court order, or as requested by other government or law enforcement authority, (ii) or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of us or our Affiliated Parties; (iii) when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or (iv) when anyone else could be harmed by such activities.

If your PII is shared as mentioned above, we seek to limit the scope of information that is furnished to the extent necessary for the performance of the specific function. Unless otherwise precluded by, we require third parties to agree to protect your PII, abide by applicable privacy laws and regulations, and we grant to such third parties no independent rights to the PII. We may use aggregated, non-personally identifiable information for purposes of: (i) website administration and (ii) to compile information about usage of our Website and services. We may share aggregated information (which does not contain your PII) with third parties (i.e., advertisers and marketing partners).

Access to PII/ Ability to Opt Out

Reviewing and Updating Information. To ensure that your PII is accurate and up-to-date, we encourage you to regularly review and update your information as appropriate (e.g., in the event your home or e-mail address changes, or you wish to add an additional method for us to communicate with you). You can review and update your PII by contacting us at support@gib,shopping. To protect your privacy and security, we may take reasonable steps to verify your identity before we disclose or make any corrections to such information. If, upon review, you wish to deactivate your profile, or update your PII, we will endeavour to do so in a timely manner. Occasionally, information that you request to be removed will be retained in certain files for a period of time in order to properly resolve disputes or to troubleshoot problems. In addition, some types of information may be stored indefinitely on “back up” systems or within log files due to technical constraints, or financial or legal requirements. Therefore, you should not always expect that all of your PII will be completely removed from our databases in response to your request.

Opt Out

You can let us know that you do not wish to receive information about new products and services and special offers from us, or that you do not wish to have us share your PII with affiliated third parties (other than to the extent necessary to fulfil your request for products or services), by contacting us at, or in the manner provided in every commercial email sent by us.


Security Safeguards

We recognize the importance of information security, and we are constantly reviewing and enhancing our security procedures. Our Website and servers have security measures in place to help protect your PII against loss, misuse, and alteration while under our control. However, you should be aware that no transmission of data over the Internet is guaranteed to be completely secure and we cannot guarantee the security of any information you provide to us.


Link to Other Websites

Our Website may provide links to other websites for your convenience and information. Third party websites that are accessed through links on our Website have separate privacy and data collection practices, and security measures. We have no responsibility or liability for the practices, policies and security measures implemented by third parties on their websites. We encourage you to contact them to ask questions about their privacy practices, policies and security measures before disclosing any personally identifiable information.



Our Website is not directed towards minors/ children or persons not of age and we do not knowingly collect PII from minors. While we do not seek to obtain, nor, wish to receive PII directly from minors, we cannot always determine the age of persons who access and use our Website. If a minor provides us with his/her data without parental or guardian consent, we encourage the parent or guardian to contact us to have this information removed from our systems.


Consumer Protection assures customers that Prices displayed online on will not be greater than those offline in the sellers physical premises in accordance with our Price Transparency Rule.

Customers are in their right to change their minds. However; Cancelled sales once the item has been dispatched for shipping/ delivery (i.e. on route), are deemed partially fulfilled and customers will need to pay the return shipping/ delivery of the item to be returned to the seller. See also Refunds and Returns Policy. will always attempt to protect your Consumer Rights, but understand that there may be occasions where consumers and sellers may be in disagreement. Your Consumer Rights are protected by Gibraltar Law and can be referenced to from the HMGoG website and/or the OFT: Consumer Protection.

Consumer Protection:

Price Transparency Rule

Your business/ physical store and your online store agree to sell either goods, e-goods or services at the same price offline as online, which ensures consumer confidence. Businesses found to be breaking the Price Difference Rule will be suspended from the service for a minimum period of 7 days. The suspension period will be determined by the severity and on repeat infringement.

Businesses that sell to consumers have a duty not to engage in any practices that may mislead consumers. Whether something is misleading to the point where it is illegal would have to be looked at on a case by case basis. Insofar to Pricing would only welcome a price difference should there be a lesser price for an ‘exclusive online offer’.

Product Upload Restrictions

Google and payment gateway providers do not allow apps and websites to do the following. For these reasons will not allow the sale or advertising of such products. 

Marijuana and derivative products: that facilitate the sale of marijuana or marijuana derivative products (e.g. CBD), regardless of legality in the host country.

Examples include:

  • Allowing users to order marijuana through an in-app shopping cart feature.
  • Assisting users in arranging delivery or pick up of marijuana.
  • Facilitating the sale of products containing THC(Tetrahydrocannabinol), including products such as CBD oils containing THC.


Alcohol and Tabaco: Google and payment gateways do not allow apps and websites that facilitate the sale of tobacco (including e-cigarettes and vape pens) or encourage the irresponsible use of alcohol or tobacco.

For this reason the Vendor of such items must segment such items into a specific collection where will add an Age Verification Prompt. The Vendor must notify of such an upload and provide a link to the collection. Further protections are included under our Child Protection Policy, specifically under the 18+ Goods and Services section. This includes Age Verification by delivery services.

Example violations include:

  • Depicting or encouraging the use or sale of alcohol or tobacco to minors.
  • Implying that consuming tobacco can improve social, sexual, professional, intellectual, or athletic standing.
  • Portraying excessive drinking favourably, including the favourable portrayal of excessive, binge or competition drinking.

For more information:


Firearms and replicas: The sale of firearms and replicas is illegal in Gibraltar and heavily regulated. Vendors cannot sell or advertise such items.


Unapproved Substances: Google and payment gateway providers do not allow apps that promote or sell unapproved substances, irrespective of any claims of legality. Whilst these may be sold freely in Gibraltar, such items cannot be listed on Examples:

  • All items on this non-exhaustive list of prohibited pharmaceuticals and supplements
  • Products that contain ephedra.
  • Products containing human chorionic gonadotropin (hCG) in relation to weight loss or weight control, or when promoted in conjunction with anabolic steroids.
  • Herbal and dietary supplements with active pharmaceutical or dangerous ingredients.
  • False or misleading health claims, including claims implying that a product is as effective as prescription drugs or controlled substances.
  • Non-government approved products that are marketed in a way that implies that they’re safe or effective for use in preventing, curing, or treating a particular disease or ailment. The approval of such items by HM Government of Gibraltar does not mean these are allowed to be listed.
  • Products that have been subject to any government or regulatory action or warning.
  • Products with names that are confusingly similar to an unapproved pharmaceutical or supplement or controlled substance.

For additional information on the unapproved or misleading pharmaceuticals and supplements that we monitor, please visit


Loyalty values the loyalty of those who have registered their business solely on and not on comparable sites. Those who have done so, will benefit from our existing vast database and be included in our periodic mailshots and marketing. Additionally; loyal businesses will have access to our Private facebook group for Exclusive and FREE material that will make your business stand out from the rest. retains the right to exclude any business from such marketing initiatives such as Gib.discounts, and


Data Sharing by Vendors

Data sharing by vendors is strictly prohibited.

The information, material and advice (free or not), given to you, your business and/or your employees must not be shared in any way, shape or form to those outside your business. This includes showing someone a screen, or taking photos of the backend and displaying these to anyone outside of your business. will provide you with manuals, information and advice electronically through email, social media and/or physically. Vendors commit not to display or share this and doing so will infringe the Terms of Use of the service and may result in legal action. Note; that employers are vicariously liable for their employees actions, such as sharing of the aforementioned sensitive material.


Intellectual Property

All content within its Apps or any of its subsidiary sites are proprietary, unless specified. This includes but is not limited to, code, software, designs, audio, video, text, photographs, graphics, data and database (i.e. the “Content”) visible or not and includes trademarks, copyrights and logos contained therein are owned or controlled or licenced by and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws. The Content on the site(s) are for personal information only unless express permission has been granted by the admin. Furthermore; the Content may not be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever.


User Representations

By using its Apps or any of its subsidiary sites (herein the ‘Site’), you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Terms of Use; (4) you are not under the age of 13; (5) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site; (6) you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise; (7) you will not use the Site for any illegal or unauthorized purpose; and (8)  your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).


User Registration

You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene or otherwise objectionable.


Prohibited Activities

You may not access or use the its Apps or any of its subsidiary sites (herein the ‘Site’) for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

  1. Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  2. Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences.
  3. Use the Site to advertise or offer to sell goods and services.
  4. Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
  5. Engage in unauthorized framing of or linking to the Site.
  6. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  7. Make improper use of our support services or submit false reports of abuse or misconduct.
  8. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  9. Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
  10. Attempt to impersonate another user or person or use the username of another user.
  11. Sell or otherwise transfer your profile.
  12. Use any information obtained from the Site in order to harass, abuse, or harm another person.
  13. Use the Site as part of any effort to complete with us or otherwise use the Site and/or the Content for any revenue-generating endeavour or commercial enterprise.
  14. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
  15. Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
  16. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
  17. Delete the copyright or other proprietary rights notice from any Content.
  18. Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  19. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
  20. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (Sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
  21. Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
  22. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
  23. Use the Site in a manner inconsistent with any applicable laws or regulations.
  24. Extract and use or replicate any copyright company logos and
    comparison charts, brochures, proprietary photos and videos or any other
    original identifying marks and marketing materials, papers and lab reports. Not for use without permission or to harm or make defamatory communications against this company, it’s products and website.


Social Media

As part of the functionality of the Site, you may link your account with online accounts you have with third-party service providers (each such account, a “Third-Party Account”) by either: (1) providing your Third-Party Account login information through the Site; or (2) allowing us to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent and warrant that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account, without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account, and without obligating us to pay any fees or making us subject to any usage limitations imposed by the third-party service provider of the Third-Party Account.

By granting us access to any Third-Party Accounts, you understand that (1) we may access, make available, and store (if applicable) any content that you have provided to and stored in your Third-Party Account (the “Social Network Content”) so that it is available on and through the Site via your account, including without limitation any friend lists and (2) we may submit to and receive from you Third-Party Account additional information to the extent you are notified when you link your account with the Third-Party Account. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your account on the Site. Please note that if a Third-Party Account or associated service becomes unavailable or our access to such Third Party Account is terminated by the third-party service provider, then Social Network Content may no longer be available on and through the Site. You will have the ability to disable the connection between your account on the Site and your Third-Party Accounts at any time.


We make no effort to review any Social Network Content for any purpose, including but not limited to, for accuracy, legality, or non-infringement, and we are not responsible for any Social Network Content. You acknowledge and agree that we may access your email address book associated with a Third-Party Account and your contacts list stored on your mobile device or tablet computer solely for purposes of identifying and informing you of those contacts who have also registered to use the Site. You can deactivate the connection between the Site and your Third-Party Account by contacting us using the contact information below or through your account settings (if applicable). We will attempt to delete any information stored on our servers that was obtained through such Third-Party Account, except the username and profile picture that become associated with your account.


Updates to the Policy

We may amend this or any other Policy from time to time, without notice to you, in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our visitors, properties, strategic marketing partners, and service providers. Updated versions will be posted to our Website and the “last updated” date at the top of this Policy will be revised so that you are always aware of when the  Policy was last updated. If there are any major material changes, we will notify you and request your consent.

See also: ‎


If you have any questions, comments, or concerns, you may contact us:
P.O BOX 923