Our Website is not directed towards minors/ children or persons not of age and we do not knowingly collect Personally Identifiable Information (PII) from minors/ children and persons not of age. While we do not seek to obtain, nor, wish to receive PII directly from minors, we cannot always determine the age of persons who access and use our Website. If a minor provides us with his/her data without parental or guardian consent, we encourage the parent or guardian to contact us to have this information removed from our systems.
Gib.shopping has put electronic and physical measures in place to prevent minors from viewing inappropriate imagery and from making illegal purchases of items legally classed as age restricted. Age restrictions are governed by the Laws of Gibraltar. Other countries and jurisdictions may have other laws and it is up to the user to abide by the law from where they are shipping their purchase to (e.g. alcohol in Gibraltar can be purchased at 18, however in the US the age limit is 21 while in Saudi Arabia it is illegal at any age). Vendors should detail the Invoice of the item they are shipping out of Gibraltar for this same reason.
18+ goods and services
Gib.shopping has put measures in place to safeguard children/ minors/ persons not of age, but may not cover countries or jurisdictions outside of Gibraltar.
Gib.shopping has sections created for businesses selling age-restricted products for persons of 18+ years. These sections are designed to protect children and young adults. Visitors to Gib.shopping will not be able to view these items unless they create an account and certify they are over 18 years of age (18+). To purchase items from these sections, visitors must create an account where they must include their full name, address, contact details and date of birth (DoB).
To ensure the sale of these 18+ items are not sold unintentionally to persons not of legal age, Vendors must follow the Gib.shopping instructions to tag these items as ’18+’ so they are hidden from view. Vendors are strongly recommended to add an 18+ sticker to their packaging in addition to highlighting the product on the Invoice as ’18+’, to inform and remind delivery drivers to check the ID and DoB of the person they are handing the goods over to. The onus of liability lies on the Delivery Service to confirm the identity of the recipient and that the person is over 18 years of age before handing over the goods. Should the product/ service not be described as ’18+’, liability lies with the Vendor as they have not highlighted the item as an ’18+’ item, most importantly on the Invoice and secondly on the packaging.
Should a minor make a purchase of an 18+ product through a fake account or by gaining access to an unwilling adult’s account, delivery charges will be charged and/or deducted from the refund amount (should the item be refundable). The delivery charges include, delivery to the customers drop-off point and the return delivery to the Vendor (the second trip deducted from any refund amount). Gib.shopping can not be made labile for facilitating the procurement of age-restricted products or services, as each account holder is responsible for the security of their account and the security of their online payment methods. The Vendor or Delivery Provider cannot transfer liability to Gib.shopping as they have been made abundantly aware of the safety measures preventing any illegal sales.
This segment is duplicated under the Refund & Returns Policy.
Updates to the policy
We may amend this or any other Policy from time to time, without notice to you, in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our visitors, properties, strategic marketing partners, and service providers. Updated versions will be posted to our Website and the “last updated” date at the top of this Policy will be revised so that you are always aware of when the Policy was last updated. If there are any major material changes, we will notify you and request your consent.
If you have any questions, comments, or concerns, you may contact us:
P.O BOX 923